SageForum for UK versions of Sage 50- Help and support.

Posted: **12 Dec 2008, 14:04**

I have now refunded my customer by cheque, for a duplicate payment that had been entered on Sage as a Payment on Account.

What is the best way to enter this bank payment, so that the customer's record no longer shows this outstanding Payment on Account?

Many thanks

SH

Posted: **19 Aug 2009, 23:40**

Hi shawpen,

This is how I do it;

click 'customers'
click 'write off/refund' (in the top left menu)
click 'payment on account refund'

then follow the prompts, the payment will be in your bank, and the customer ledger will be clear... simple huh?

Good luck,
Andrea

SageForum for UK versions of Sage 50- Help and support.

Payment on Account now refunded to client

Payment on Account now refunded to client

Re: Payment on Account now refunded to client